Delivery, Cancellation & Refund Policy

Delivery (Performance of Service)

The subject of sale is a passenger transport/transfer service, not a physical product. Delivery takes place by providing the service on the date and at the time specified in the reservation, from the agreed meeting point; no physical shipping is involved. Your booking confirmation is sent by e-mail or WhatsApp.

Cancellation

You can cancel your reservation by phone or WhatsApp.

More than 24 hours before the service time: the full amount you paid is refunded.

Less than 24 hours before the service time: the deposit/pre-payment is non-refundable; if you paid in full, the balance minus the deposit is refunded.

Flight cancellation/delay: for airline-related cancellations and long delays, your reservation is moved to a new date free of charge, or the amount is fully refunded.

Refund Process

Refunds are made to the original payment card within 14 days.

---

Ayşe Kavcar (Kalkan Transfer) · İslamlar Mah. Akbel Sk. No: 232, Kaş/Antalya, Türkiye · Tax: Kaş Tax Office / 5290371611 · +90 534 844 76 76 · info@kalkantransfer.net